Methods and tips

How to Prevent Product Waste

Half of product development projects are wasted, according to a prominent product guru. Rich Mironov explains how to stop throwing away time and money.

Human Insight in a Startup: Rallying Around Customer Needs is a Team Sport

A product manager shares his journey from creative to design to product, and lessons he learned about each role

How to Use Generative AI (ChatGPT) in Human Insight Tests

Two UserZoom experts used ChatGPT for a variety of tasks related to user research. It passed some of the tests and failed others. Like any other powerful tool, it needs to be used in the right way.

Better Together: How to Mix Surveys and Human Insight Tests

Everyone says you should combine “what” and “why,” but it’s not often done. That needs to change.

A Product Practitioner’s Playbook, Part 2: Aligning Teams With Evidence

How to align product teams and business stakeholders around an evidence-based understanding of the customer

How to Drive More Effective Marketing with Fast Human Insight

Most marketing deliverables are never vetted with customers before they go live. That’s inefficient, risky – and unnecessary.

Preference Sketching: Watch Customers Map Out their Lasting Impressions

Connecting with your customers is central to ensuring your brand performs well. A new technique leverages your customers’ creativity to have them co-create experiences with you

How to Use Human Insight to Supercharge Your A/B Tests

Mixing the rigor of A/B tests with the explanatory power of human insight tests can boost your productivity and insights. We’ll show you how to do it.